Location: Roseville, CA
Company: The Hanover Insurance Group
Our Field Management team is looking for a Sr. Administrative Assistant in the Roseville, CA office. This is a full time, non-exempt role. This is a hybrid position. POSITION OVERVIEW: Works under minimal supervision in providing administrative support to an individual or unit.
Relies on experience and judgment to plan and accomplish assigned tasks and goals. Duties and tasks are varied and reflect substantial variety and complexity and may be of a confidential nature. May be designated as a lead worker. Resolves most questions and problems and may serve as a resource to others in the resolution of complex problems and issues. IN THIS ROLE, YOU WILL: Provides advanced word processing
support as well as assembling information such as reports, manuals, agendas, and correspondence. Coordinates complex procedures, processes and techniques to accomplish daily work.
Manages advanced office functions including, but not limited to report writing, producing presentations, maintaining data files, managing and formatting excel spreadsheets for basic variance analyses, and organizing work flow through the office. Composes and produces a variety of business correspondence, reports, confidential documents, and related materials. Manage and maintain calendar and appointment schedules, coordinates all travel arrangements/reservations. Provide telephone support including answering
inquiries and routing calls. Serves as a resource to others in the business unit.
Interacts and collaborates with other office staff in managing day to day work and or key initiatives. May provide administrative support to other areas of the business unit. Key Measures of Success: Deliver a superior level of administrative support while maintaining a customer service focus in support of a department. Enable leadership, management and staff to focus on delivery of key business priorities by reducing their administrative tasks. Collaborate with others in the department in streamlining operational and administrative processes to be more effective across the organization.
Foster and contribute to a positive morale in the organization. Participate in special projects within the departments. Key Competencies: Business Enterprise Knowledge (Strategic Focus) Understands how one's own function adds value to the organization and to customers. Makes decisions and recommendations clearly linked to the organization's strategy and financial goals, reflecting an awareness of external dynamics. Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements, needs, and industry trends. Communication for Results (Develops Others) Expresses concepts (e.
g. business, technical and other), ideas, feelings, opinions, and conclusions, so that others understand or are persuaded to act. Creates an environment that encourages and values the opinions of others and promotes sharing of information and ideas. Promotes and encourages people to speak up. Applies Expertise Knows how to get things accomplished through formal organizational channels and through informal networks. Applies knowledge of products and processes to understand key issues within own unit and across the Hanover. Is viewed as an internal resource capable of practically applying technical expertise to real business problems and/or opportunities.
WHAT YOU NEED TO APPLY: Requires 3-5 years of advanced administrative support experience. Associates degree or equivalent preferred. Advanced knowledge of Microsoft Office; e. g. Outlook, word and excel. Ability to work independently & be flexible in work schedule. Able to handle confidential information professionally and discretely. Requires detailed knowledge of the organization's operations and procedures. CAREER DEVELOPMENT: It's not just a job, it's a career, and we are here to support you every step of the way.
We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed. Benefits include: Medical, dental, vision, life, and disability insurance 401K with a company match Tuition reimbursement PTO Company paid holidays Flexible work arrangements Cultural Awareness Day in support of IDE On-site medical/wellness center (Worcester only) Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers.
The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, interaction/gender, interactionual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, interactionual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law. " As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: xyz X@ and include the link of the job posting in which you are interested.
Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Requisition #: 251896ahf9io63
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