Location: West Allis, WI
Company: America's Best
For more details about America's Best, visit. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store.
They keep organized patient records and help patient schedules flow smoothly. Theyre the glue to our operations, helping everyone to stay on track. --The role provides prompt, courteous service to customers either on the phone or in person. How would you like Sundays off? Yes, every Sunday were closed! Job Description What
would you do? The Specifics Ensures high quality customer service while following all safety protocols. Ensures a smooth flow of customers through the store. Answers, screens, and forwards incoming phone calls in accordance with National Vision--protocol.
Processes and understands managed care plans while obtaining document information from the insurance company as needed. Provides customers basic and accurate information. Schedules and confirms appointments, follow-up visits and classes. Files all patient records daily and pulls patient files for the next day's appointments. Checks order status and notifies customers when orders are in or of any delays. Keeps reception area tidy and
presentable with all necessary materials. Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
Participates in regularly scheduled mandatory communication meetings. -- Qualifications --Are you the right fit? The Suitable Talent Experience as a Receptionist, Front Office Representative or similar role preferred but not required. 0-2 years related experience or training preferred. Experience handling multiple phone lines preferred. Strong customer service skills required Strong organizational skills required Education : -- High School Diploma or equivalent. Additional Information Taking care of our people We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates including bonus potential for every position in the store!
We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
Please see our website-- --to learn more. We are an equal opportunity employer. -- We evaluate qualified applicants without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics. Employment Type: Full Time
Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.
Administrative or clerical jobs involve a range of office-related tasks that support the day-to-day operations of a business. Employees in administrative roles are often responsible for managing records, answering phones, scheduling appointments, preparing documents, and performing data entry. These positions typically require strong organizational skills, attention to detail, proficiency with office software, and the ability to communicate effectively. Clerical workers are key in ensuring that an office runs smoothly and efficiently, acting as the backbone to the administrative structure of an organization.
Administrative/clerical jobs involve a range of office support and secretarial roles that are crucial to the smooth operation of any business or organization. These positions typically include tasks such as data entry, managing correspondence, scheduling appointments, answering phones, and maintaining files. Employees in these roles must be organized, proficient in various office software, possess strong communication skills, and be capable of multitasking. Key traits for success in administrative and clerical jobs include attention to detail, reliability, and the ability to work both independently and as part of a team. These roles often serve as the backbone of a company, ensuring efficient workflow and supporting other departments.
Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.
