Location: Lakeland, TN
duties of this position include answering the phone, triaging patient calls, registering patients in the EMR, preparation of chart contents, records retrieval and filing, collecting payments from responsible party, and assisting patients with the patient portal.
Models appropriate behavior as exemplified in the The Methodist Mission, Vision and Values. Education/Experience/Licensure Education/Formal Training Work Experience Credential/Licensure REQUIRED: High School Diploma or equivalent N/A N/A PREFERRED: N/A Minimum of one year experience in a physician practice office or similar setting to include general business operations, scheduling, and insurance. MOA Certification SUBSTITUTIONS
ALLOWED: N/A N/A N/A Knowledge/Skills/Abilities: Basic understanding of medical terminology. Knowledge of coding preferred. Knowledge of general business operations, scheduling, insurance, and coding.
: Ability to work without close supervision and to exercise independent judgment. Ability to use word processing and spreadsheet programs and standard office equipment. Ability to communicate verbally and in writing with others. Ability to organize multiple tasks and projects and maintain control of workflow. Ability to handle stressful situations. : Ability to operate standard office equipment such as PC, copier, fax machine, printer.Ability to perform basic arithmetic calculations. Ability
to provide customer service consistent with MLH values. Key Job Responsibilities: Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments. Collects co: pays and insurance data to ensure full and proper payment. Manages the front desk area by greeting patients and visitors and responding to request for information in person or by phone. Demonstrates initiative in identifying opportunities for self: development and enhancement of professional competency. Physical Requirements: The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.Must have good balance and coordination.The physical requirements of this position are: light work : exerting up to 25 lbs.
of force occasionally and/or up to 10 lbs. of force frequently.The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.
Administrative or clerical jobs involve a range of office-related tasks that support the day-to-day operations of a business. Employees in administrative roles are often responsible for managing records, answering phones, scheduling appointments, preparing documents, and performing data entry. These positions typically require strong organizational skills, attention to detail, proficiency with office software, and the ability to communicate effectively. Clerical workers are key in ensuring that an office runs smoothly and efficiently, acting as the backbone to the administrative structure of an organization.
Administrative/clerical jobs involve a range of office support and secretarial roles that are crucial to the smooth operation of any business or organization. These positions typically include tasks such as data entry, managing correspondence, scheduling appointments, answering phones, and maintaining files. Employees in these roles must be organized, proficient in various office software, possess strong communication skills, and be capable of multitasking. Key traits for success in administrative and clerical jobs include attention to detail, reliability, and the ability to work both independently and as part of a team. These roles often serve as the backbone of a company, ensuring efficient workflow and supporting other departments.
Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.
