Location: Charlotte, NC
Company: Midas Hospitality
Front Office Manager to join our team at the Residence Inn / Fairfield Inn hotel located in Charlotte, NC. This position will supervise front desk staff and run all aspects of the front desk and office. This role would take place during the evenings and weekend hours.
What You Will Be Doing: Responsible for the efficient and professional running of the front desk from 3pm-11pm Ensure smooth check-in and check-out of all guests through properly handling guest accounts. Plan and conduct staff meetings on a monthly basis. Constantly audit all desk work for accuracy and consistency. Coach and counsel staff. Responsible for shift coverage when short-handed or due to staff absences, including
night auditor shift. Determine weekly schedule. Ensure that all due-outs for the day are cleared and do not carry any unusual outstanding balances. The Ideal Candidate: At least one year of experience as a front desk agent One year experience in a supervisory role About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people.
Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company
where people love to work, our financial partners love the results and everyone loves the experience.
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: Competitive wage $65 Monthly transportation allowance Growth and development tools and access to learning Robust PTO policies Medical/Dental/Vision Coverage 401k matching Employee Assistance Program Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
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