Location: New York, NY
Company: Marlene Meyerson JCC Manhattan
their director.
In addition, the MOD is responsible for writing and sending the daily shift reports. Schedule: Friday - Tuesday Afternoon/Evenings Saturday & Sunday: 1pm-9pm Monday, Tuesday, & Friday 2pm-10pm JCC BUILDING HOURS: Monday-Friday 6am-10pm / Saturday & Sundays 7am-9pm Responsibilities and Duties: Customer/Member Service & Facilities: Warmly greet members and guests as they arrive and depart the fitness center, using names when possible.
Check members & guests into the facilities and classes. Provide information/answer questions in a clear and friendly manner. Handle complaints and concerns in a timely or immediate fashion when possible. Verify account status. Notify
members, record any problems with their accounts, and offer to help resolve issues. Monitor equipment and report repairs. Have a basic knowledge of how each piece of equipment operates.
Adhere to safety policies/procedures. Respond immediately to all emergency situations in the building by calling security. In case of an emergency, MODs will need to document the incident, obtain pertinent information, and follow up with management/security. Remain aware of potential hazards or unsafe conditions and report them to management, facilities, and maintenance immediately. Perform administrative duties, including sending and receiving daily emails, computer entry, photocopying, printing, etc.
Adhere to all dress code regulations. Be familiar with and enforce member service standards.
Exhibit awareness of and enthusiasm for all programs offered by the Club. Assist with special projects, events, and promotions as needed. Attend all meetings and training sessions as required. ADDITIONAL FULL-TIME REQUIREMENTS Check inventory and maintain all saleable front desk items. Take attendance for all group fitness classes, confirming that all registrants are current fitness center members. If non-fitness members, a class card or payment is required. Schedule massage, group exercise classes, backssments, and wellness coaching. appointments. Make sure the member or guest has purchased a session or package before scheduling the appointment.
Follow established procedures for collecting money and preparing receipts. Distribute towels, locker keys, and vanity products. Inspect locker rooms periodically (5 th floor fitness reception) Monitor lost and found items. Working New Year's Day at our annual Fitness festival is mandatory. MEMBERSHIP DUTIES: When Membership is off-site, MODs are required to assist with potential member tours. This includes contacting the potential member to confirm their appointment, sending the health declaration in advance, providing a friendly tour of the 4th, 5th, and 6th floors, and sending follow-up notes to Membership.
HEALTH & SAFETY REQUIREMENTS: Will model the highest standards of safety for fellow staff and members. Any Covid symptoms should be reported to a supervisor immediately, and the best practices recommended by the CDC should be followed. Must ensure that members are complying with all health & safety protocols such as hand-washing, hand-sanitizing, social distancing, & wiping down equipment. Responding to issues around health & safety measures and engaging supervisor support or Security when necessary to de-escalate any situation.
Keeping supervisors informed of any health & safety issues, reports of ill members, reports of Covid being reported to JCC in person, email, or phone. Qualifications: High School graduate or equivalent. Experience in a similar environment is preferred. Current CPR certification. Computer literacy: Word, Excel, and willing to learn other computer programs as required by job. Mindbody knowledge is preferred. Excellent interpersonal, communications, and member service skills. At ease with a variety of physical activities, including lifting objects or weights up to 45 lbs. Salary Range: Minimum $41K- Maximum $43K
Administrative/Clerical jobs encompass a range of positions that provide support to an organization's operations, typically in an office setting. Key characteristics of these roles include handling correspondence, managing files, scheduling appointments, and maintaining databases. Employees in these jobs often serve as the backbone of a company, ensuring smooth internal communication and effective organization of records. Attention to detail, strong organizational skills, and proficiency with office software are quintessential for success in administrative and clerical positions.
Administrative or clerical jobs involve a range of office-related tasks that support the day-to-day operations of a business. Employees in administrative roles are often responsible for managing records, answering phones, scheduling appointments, preparing documents, and performing data entry. These positions typically require strong organizational skills, attention to detail, proficiency with office software, and the ability to communicate effectively. Clerical workers are key in ensuring that an office runs smoothly and efficiently, acting as the backbone to the administrative structure of an organization.
Administrative/Clerical jobs encompass a broad range of roles integral to the smooth operation of any organization. Employees in these positions perform tasks such as data entry, managing calendars, arranging meetings, handling correspondence, and providing general support to other staff members. Key characteristics of these jobs include strong organizational skills, proficiency in office technologies, and excellent communication abilities. These roles are fundamental in ensuring that the daily administrative duties of the workplace are conducted efficiently, and often serve as a backbone to the managerial and operational teams.
Administrative/Clerical jobs encompass a range of positions that provide support to an organization's operations, typically in an office setting. Key characteristics of these roles include handling correspondence, managing files, scheduling appointments, and maintaining databases. Employees in these jobs often serve as the backbone of a company, ensuring smooth internal communication and effective organization of records. Attention to detail, strong organizational skills, and proficiency with office software are quintessential for success in administrative and clerical positions.
