Front Desk Associate | Fort Worth, TX

Detailed Information

  • Location: Fort Worth, TX

  • Company: Scenthound

while providing exceptional service to every customer.

This position requires: Sales experience and confidence (membership sales are highly valued! ) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness!

Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For: We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through

our training path to become a Scenthound Manager! Tasks: Drive membership sales through health and wellness education Drive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer - responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Compensation: $13.00 - $16.50 per hour

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