Location: Portland, OR
Company: Radisson Hotel Portland Airport
guest complaints and issues in a professional and timely manner. A great helper! Essential Functions: Ensure guests are greeted, checked in and out of the hotel in an efficient, friendly and professional manner. Obtain guest identification and credit/check approval as directed by hotel policy.
Ensure special guest requests are communicated, noted and fulfilled. Listen and respond to guest inquiries in a positive and friendly manner. Manage and resolve all guest complaints and problems in a professional, courteous and timely manner. Answer telephones promptly and courteously. Route calls appropriately. Enthusiastically sell property. Offer information and answer questions on special events,
property facilities, amenities and any special rate packages. Communicate with the next shift to pass on necessary information. Complete tasks on daily checklist.
Adhere to policies regarding handling of employee's cash bank. Post charges to individual room or master accounts. Reconcile all charges and cash received during shift and prepare drop. Have drop witnessed. Drive Company vans as needed. Handle guest mail and messages per established procedures. Offer and properly handle requests for wake up calls. Perform all other duties as assigned. Qualifications: High school diploma or GED. Possession of government required licenses or certificates. Basic math skills and prior cash handling
experience. Ability to: Handle many tasks at one time and work well under pressure.
Work with minimal supervision. Maintain a professional appearance at all times. Work as part of a team. Communicate effectively. Receive and follow both verbal and written instructions. Work any day of the week and any hour. Physical Requirements: 6-8 hours: Standing/Walking3-6 hours: Crouching/Bending/Stooping, Reaching, Grasping1-3 hours: Pushing/Pulling, Lifting/Carrying (up to 50 lbs. )Up to 1 hour: Sitting Climbing Stairs Why work for us? Competitive Company Benefits - Medical, Dental, Vision, 401k (match) , Employee Life and more! Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities) Great EAP Benefits, day one!
- As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more! We are an equal opportunity employer and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, interactionual orientation, or any other legally protected status.
Saturday: 3-11Sunday: 3-11Monday: 3-11Tuesday: 3-11Wednesday: 3-11Compensation details: 15.5-16 Hourly Wage PIc6999263e
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