Location: Poinciana, FL
Company: Humana
Vine Street; Kissimmee, FL 34741 -Medical Receptionist Role Overview: The Medical Receptionist -operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
Responds to routine inquiries from internal or external sources such as the organization s location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting
rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Use your skills to make an impact -Additional Information Required Qualifications Experience in a fast pace/high volume environment Bilingual (English/Spanish) Minimum of 1-year professional experience as a Medical Receptionist in 'front-office' direct patient care contact Experience with MS Outlook Basic Computer knowledge Must be a team player with excellent
communication skills Willingness to learn and be cross trained in other roles based on business need Preferred Qualifications Experience with HEDIS Experience with Electronic Medical Records Previous experience in a geriatric setting -Medical Receptionist Working hours: Scheduled 40 hours per week Monday to Friday 8AM-5PMLocal travel may be required; Mileage is reimbursed This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program.
-If selected for this role, you will be required to be screened for TB. Alert Center Well, a subsidiary of Humana, values personal identity protection. - Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file.
- When required, an email will be sent from with instructions to add the information into the application at Humana's secure website. - - Benefits Being a part of the Center Well team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more. Language Proficiency Testing: Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance.
See Additional Information on testing. --- Any Humana associate who speaks with a member in a language other than English must take a language proficiency backssment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. #LI-MM1#LI-Onsite Scheduled Weekly Hours40About us -About Center Well Senior Primary Care: Center Well Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more.
Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About Center Well, a Humana company: Center Well creates experiences that put patients at the center.
As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest shop benefit manager, Center Well is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), Center Well offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company.
By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of ---Humana not to discriminate against any employee or applicant for employment because of race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of ---Humana---to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, interaction, interactionual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements.
This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.
Administrative or clerical jobs involve a range of office-related tasks that support the day-to-day operations of a business. Employees in administrative roles are often responsible for managing records, answering phones, scheduling appointments, preparing documents, and performing data entry. These positions typically require strong organizational skills, attention to detail, proficiency with office software, and the ability to communicate effectively. Clerical workers are key in ensuring that an office runs smoothly and efficiently, acting as the backbone to the administrative structure of an organization.
Administrative/clerical jobs involve a range of office support and secretarial roles that are crucial to the smooth operation of any business or organization. These positions typically include tasks such as data entry, managing correspondence, scheduling appointments, answering phones, and maintaining files. Employees in these roles must be organized, proficient in various office software, possess strong communication skills, and be capable of multitasking. Key traits for success in administrative and clerical jobs include attention to detail, reliability, and the ability to work both independently and as part of a team. These roles often serve as the backbone of a company, ensuring efficient workflow and supporting other departments.
Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.
