Front Office Associate | Forest Lake, MN

Onsite Community Manager and perform various tasks that may be assigned. Duties Provide excellent customer service to the residents and visitors at the Waters Edge Clubhouse Open and close the facility according to the established procedures, understanding of the procedures are required to ensure the clubhouse is secured properly Schedule private resident event room reservations according to the established procedures Register residents for Waters Edge events and programs Assist with the implementation of events and activities Assist in disbursement of key fobs per established procedure Monitor facility use by assuring residents are either using their key fobs or signing in at the front desk

to enter the building Monitor the building and grounds for safety.

Communicate any repairs needed or security issues to the Community Manager During private events, act as a representative by providing guidance and assistance as needed Complete inspections following private events and communicate any deficiencies to resident and/or Community Manager Provide information and guidance to ensure residents and guests follow the facility rules and regulations Complete light housekeeping as needed Requirements Knowledge & Skills: The position requires knowledge in the following areas: Basic computer knowledge Lift a maximum of 20 pounds Customer service skills (phone and in person) Work onsite

independently Nice To Haves Personal Attributes: The incumbent must also demonstrate the following personal attributes: Be honest, trustworthy and respectful Good sense of humor Align with the company?

s core values of Gratitude, Generosity, Accountability, Relationship Building, Excellence and Problem Solvers About Us HOALiving is a network of community association management and service companies. We believe community associations can and should exceed the expectations of their residents. We work toward this ideal by identifying and meeting the evolving needs of the homeowners, boards, management, developers, builders, municipalities, contractors, and volunteers who are involved with community associations, by being a transparent forum for the collaborative exchange of knowledge and information, and by helping this team learn, excel and achieve.

Our vision is reflected in community associations that become better - even preferred - places to call home. Serving over 200 communities across Utah, and Southern Idaho, HOALiving is the recognized leader among all management firms in community association management - managing condominiums, townhomes, PUD's, office condominiums, and other common-interest communities - and is Utah and Southern Idaho's only portfolio Accredited Association Management Company (AAMC).

Restorations, philosophy, all team members work together sharing in a common goal of a successful, profitable and innovative company. Team members are to demonstrate our Core Values. Growing together with Positive perseverance Passion to do right by nature Integrity and respect for all.

Position Summary The Assistant Site Manager will assist the Site Manager with overall site management, ensuring productivity, efficiency, financial accountability and customer satisfaction. Serve as the primary facilitator of project management at the site and act in coordination with the Site Manager with bidding, proposal writing and sales of install and management projects. The Assistant Site Manager

will contribute to ensuring all team members act in a way consistent with PRIs core values and may be asked to partner on hiring, training and development and separation of team members.

Duties and Responsibilities Site Management Customer Satisfaction o Ensure team members are dealing with staff in a professional manner o Deal with customer issues as necessary o Make sure that the quality of work is up to PRI standards Efficiency and Productivity o Assist in coordination of all work activities o Ensure projects are completed within budget and on schedule EOS o Assist Site Manager with the Weekly Pulse meeting including agenda and site scorecard o Assist in running the Quarterly Rocks

meeting Completion of project tasks Complete project tasks on schedule and within budget Responsible for quality of completed project tasks Project tasks may include soil preparation, seeding, planting, erosion control, herbicide application, prescribed burning, etc.

Site Financial Accountability Responsible for accurate and up to date secured lists Ensure completed work is billed accurately and promptly Assist in monitoring expenses and keeping within budgets Team Member Oversight Assist in hiring and firing of all non-salaried personnel Ensure that all team members are demonstrating PRIs core values Assist in oversight and implementation in training of team members Complete biannual team member development reviews as requested Bidding and Sales Contact leads, set up site evaluations and write project proposals Calculate bids for competitive bid projects Ensure that the sales process from lead through sales orders and forecasts are properly entered in to Net Suite Pass secured projects off to coordinators and managers and ensure all information is properly conveyed Other duties as assigned may include but are not limited to the following Facilities maintenance Attendance at trade shows and conferences Mechanical Repairs To be a spokesperson for PRI in the community Work Environment Regularly works around moving mechanical parts and in outside conditions that include inclement weather, heat and humidity.

Noise level may be loud at times. Working hours can be long and unpredictable. Physical Demands Must be able to move objects up to 50 lbs. and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs. This position requires good manual dexterity, coordination and stamina. Equal Employment Opportunity We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to xyz X@, and please be sure to include the title and the location of the position for which you are applying.

Administrative/Clerical jobs encompass a broad range of roles integral to the smooth operation of any organization. Employees in these positions perform tasks such as data entry, managing calendars, arranging meetings, handling correspondence, and providing general support to other staff members. Key characteristics of these jobs include strong organizational skills, proficiency in office technologies, and excellent communication abilities. These roles are fundamental in ensuring that the daily administrative duties of the workplace are conducted efficiently, and often serve as a backbone to the managerial and operational teams.

Administrative/Clerical jobs refer to roles that primarily involve office support tasks such as data entry, phone handling, scheduling, filing, and assisting executives. Those in administrative and clerical positions are the organizational backbone of an office and are responsible for the seamless flow of information. They require strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. These roles often require competency in computer software, customer service, and communication. The work is typically performed in an office environment, providing the foundational support that keeps the daily operations of a business running smoothly.