Team Assistant- Home Care Scheduling | Long Island City, NY

Detailed Information

  • Location: Northport, NY

  • Company: Visiting Nurse Service And Hospice Of Suffolk

the SOC visit within 24 hours of notification and notifies the Clinical Manager immediately of any difficulties or delays. Runs the full team schedule on a daily basis to ensure productivity goals are being met by all members and notifies the Clinical Manager of any issues.

· Coordinates with field staff to adjust visit schedules to meet patient needs and assists with covering unplanned visits. · Upon completion of the team care management meeting, prints the schedule for the following week and then schedules the team LPNs for the following week by Friday at 4:30 and utilizes contract or supplemental workers when directed by the clinical manager. · Works with team case managers to insure

appropriate coverage for time off and reschedules visits to cover sick calls. · In conjunction with the other team assistants, prepares the weekend schedule with direction from the clinical managers and ensures that weekend staff have adequate work before contract or weekday staff are used.

Acts as the front line response to all calls directed to the team and insures that each call is managed efficiently. · Coordinates and prints the case load reports, " patients needing a weekend visit" form, " patients being discharged" form, etc as needed for case management and insures that it is available for distribution by the time the meeting begins. · Maintains open communication

with field staff regarding on going schedule changes, new patients and information received using voice mail or phone depending upon the urgency of the matter.

· Maintains the time off calendar as directed by the Clinical Manager. · Organizes and coordinates the activities of the team as directed by the Clinical Manager. · Establishes and maintains the weekend quarterly schedule having it completed and posted at least one week prior to its start. Ensures that all SOC paperwork (including but not limited to the Referral, Consent, NYS Provision of Care, Financial Form, HHA Care Plan, etc) is received and filed by maintaining a log to check these items in and notifying the Clinical Manager if not received timely.

· Tracks timeliness of all SOC/ ROC notes. Supports and promotes the mission of VNSHS. · Represents the agency in a professional manner and follows the agency dress code. · Accountability and follow through of all designated tasks. · Commitment to the clinical team and clients served. · Compliance with the confidentiality policies and procedures of the agency. Tracks and reviews all field staff schedules as evidenced by: Maintains effective communication with the field staff and Clinical Manager as evidenced by: Tracks all initial chart documentation as evidenced by: Demonstrates commitment to their team and VNSHS as evidenced by: Employee adheres to all applicable federal, state, local laws and regulations.

Other duties as assigned. Qualifications: High School Diploma or equivalent required Minimum 2 years of office experience, preferably in a health care environment Strength in medical terminology Strong computer/ data entry skills Excellent organizational/ communication/customer service skills

View Jobs by Category >>

Related Jobs