Scheduling Coordinator | Alabaster, AL

Detailed Information

  • Location: Tatamy Borough, PA

  • Company: Lehigh Valley Health Network

clinical information, obtains insurance, and verifies patient demographics to ensure appropriate scheduling of screening and diagnostic tests. Schedules patients for physician appointments and diagnostic test procedures. Educates patients, families and physician offices regarding department protocols, procedures, insurance, referrals and testing criteria.

Monitors practice protocols and department procedures and make recommendations for improvement. Utilizes scheduling software and other patient-specific software applications to facilitate patient access to the network. Serves as a resource for staff, physicians, and referring offices. Strives to reduce errors, minimize rework and defects

through conscientious defects and attention to detail. Minimum Qualifications High School Diploma/GED 6 months medical office, call center or customer service oriented work experience or In lieu of work experience, the completion of an Associate's Degree program or higher will be accepted.

An ability to maintain a strict level of confidentiality. The ability to work in a fast-paced environment while handling multiple responsibilities. Detail-oriented with the ability to enter information accurately into electronic systems. Demonstrates the ability to handle stressful situations. Proficient in Microsoft Office applications. Preferred Qualifications Familiarization with EMR and scheduling

systems such as EPIC, PHS etc. Bilingual English/Spanish. Physical Demands Lift and carry 25 lbs.

frequent sitting/standing, frequent keyboard use, patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of our current position. However, management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

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