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cabinetry. Our products are sold through a network of authorized dealers, including retail showrooms, builders, and kitchen cabinet professionals. Come grow with us! Job Overview The Receptionist will provide superb receptionist/customer service functions.
To be successful in this role, the ideal candidate will have previous receptionist/customer service. Combined with excellent communication skills, one must have proficient database skills. Ultimately, you will ensure customer needs are met and exceeds the expectations of our business objectives and contributes to our Company's success. Duties and Responsibilities Be a fitting representative and promoter of our brand and the products
we deliver while ensuring customer satisfaction goals are achieved positively and timely Answers phone lines and emails in a professional manner; provides support and information on products; transfers calls and forwards emails as necessary Welcome visitors by greeting cheerfully, making a positive and lasting impression; notifies staff of visitor arrival, maintains logbook, issues visitor badges, etc.
Supports continuity among work teams by documenting and communicating actions Addresses potential issues appropriately and efficiently; suggests prompt solutions to ensure customer issues are attended to and minimized ; if beyond the representative's knowledge, forwards to appropriate staff
Maintains a safe and clean reception area Complies with Company policies, rules, and regulations Performs other related duties as necessary or assigned Knowledge, Skills and Abilities Outstanding verbal and written communication, interpersonal and customer service skills Exceptional poise and presence on the phone Professional demeanor with a results-driven approach Detailed knowledge of products offered Computer literate and proficient using MS Office; familiarity with ERP/CRM software Service-oriented with solid business acumen and ability to resolve customer grievances Ability to work effectively and cooperatively in a team environment Regular and punctual attendance required Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and or/ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates Degree preferred 2+ years of customer service experience (or similar) with ambition, integrity and work ethic Working Conditions Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc. ) part of the workday; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc. ) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting and/or outside sales.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit at a desk for prolonged periods and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Language Skills Ability to read and interpret documents such as sales goals, product instillation instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Bilingual English/Spanish is a plus. Direct Reports / Supervisory Responsibilities None Job Posted by Applicant Pro
complaints, troubleshoot register or transaction issues, set the example for excellent customer service, ensure the team focuses on achieving daily goals, assist with merchandising, and most importantly ensure that the highest quality of customer service is being met on a daily basis Requirements: Great people skills Enjoy a fast paced work environment Ability to problem solve challenges and shift priorities quickly Desire to help others Maintain a clean and inviting store 6 months retail experience including customer service and money handling Ability to get others motivated to complete tasks and meet goals Lift up to 50lbs, walk/stand up to 8-10 hours per day Kwik Trip has rated as
a Top Workplace several years running, both nationally and in the states that we operate.
We live by our mission, treating others how we would like to be treated and we strive to make a difference in people's lives.
Our mission drives how we operate as a business as well as how we approach staffing our stores. We are a family owned company and share 40% of pre-tax profits with all their coworkers. Our teams are loaded with fun, ambitious and energetic people that make work enjoyable and brighten the days of our guests. Kwik Trip is an innovative company that offers a variety of careers paths, from Retail Leadership to our Support Center and Production and Distribution Facilities.
Many Guest Service Leaders throughout the company have developed the skills to take on new challenges and leadership roles within the company.
Kwik Trip, Inc. OVERVIEW: For over 50 years, Kwik Trip, Inc. has operated friendly, clean, trusted, family-owned, local convenience stores in communities throughout Wisconsin, Minnesota, Iowa, and Illinois. With a commitment to generosity, Kwik Trip, Inc. is dedicated to treating coworkers and guests like family. We continue to look for ways to improve our guest shopping experience and product offerings, as well as to ensure we provide a safe and fun work environment for our coworkers. We offer competitive wage and benefits and continue to invest in our family of coworkers and provide them with career advancement and growth opportunities.
Kwik Trip, Inc. is an Equal Employment Opportunity Employer. Function: Customer Service; Restaurant - Food Service; Retail
account past initial PO Resolve any client issues Arrange client visits on site and to them Procurement Support: Vendor management Research vendors when new materials are needed Handle ordering of small day to day items Database the vendors we use for what and easily recall their information to see what else they do Gather quotes for new materials and competitive pricing for indirect materials Finance Support: Ensure that PO's move to AR and are processed correctly Always have the client point of contact that handles all AP to ensure we are paid timely Client audits to ensure profitability Production Support: Work with department heads regarding completion of orders and accurate inventory counts
Process transactions for production completion Work Conditions: Must be willing to work 40 hours per week.
All work done primarily in an office environment.
Knowledge, Skills, and Abilities: Skill to use a personal computer and various software packages including Microsoft Word, Excel, Power Point, Outlook and Teams Skill to communicate clearly and effectively, orally and in writing. Skill to research and compile data found on the Internet. Ability to maintain a professional, courteous and helpful manner in dealing with others. Ability to work in a team oriented environment. Ability to follow oral and written instructions. Ability to establish priorities, work independently, organize
and proceed with objectives with minimal supervision. Ability to pay attention to detail.
Ability to establish and maintain an effective working relationship with other employees. Education/Experience: High School diploma or GED
and outbound movements of product and to maintain confidentiality in all matters. We Offer: A Full Benefits package including Medical, Dental, 401K Paid Holidays and Vacations An annual Steel Toe Boot allowance All Personal Protective Equipment (PPE) provided Veteran Friendly A promote from within mentality Yearly safety bonuses and much more!
Expectation: We expect all associates to be committed to a high standard of safety. The associate must be in compliance with all safety rules/policies and prepared to report safety and potential safety violations to appropriate supervisory personnel. Individuals performing this function must not pose a direct threat or significant risk of substantial
harm to the safety or health of himself/herself or others. Job performance without equipment damage is essential to meeting our customers' safety, quality and production requirements.
Responsibilities: Must respond promptly and help resolve customer concerns and complaints Perform inbound and outbound functions of truck/railcar traffic Accurately weigh inbound/outbound trucks via truck scale Monitor shipper inventories utilizing computer entries Distribute documents/shipping papers as needed for transportation of railcars and trucks Complete required HAZMAT training within the first 90 days of hire, in accordance with 40 CFR 265.16(d)(3), if applicable Complete annual HAZMAT training
in accordance with 40 CFR 265.16(d)(3), if applicable NOTE: nothing in this job description restricts management's rights right to assign or reassign duties and responsibilities to this job at any time.
Education Requirements: High School education or GED equivalent Experience Requirements: Customer service experience Scale operations Computer experience Skills, Licenses, Certification, and/or Special Training: Meet and maintain all of the requirements contained in the Conditions of Employment policy Physical, Mental & Sensory Requirements: Ability to occasionally work in an outdoor environment, exposed to all weather elements, including extreme hot and cold temperatures, dust and noisy conditions Must be able to sit for extended periods of times Ability to stand for extended periods of time Ability to operate standard office equipment - computer, calculator, telephones, fax, 2-way radios Ability to occasionally lift/carry up to 25 lbs.
Must be able to work independently Ability to simultaneously handle multiple tasks Must be able to properly wear all required Personal Protective Equipment Company Overview: Established in 1987, Road & Rail Services has grown and diversified to become a leading provider of rail-related services in North America.
Our network of skilled associates provides plant and terminal operating expertise as well as field maintenance of rail assets for railroads, rail shippers, and owners of rail related equipment and facilities. Visit us online at for more information! Job Posted by Applicant Pro
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
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Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
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Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
